Perpetual Technologies - Remote Systems Support - Oracle Consulting, Training, Oracle Database Administration, Oracle Remote Database Administration, Application Development, Java, UNIX, SQL, PL/SQL

Remote Services

Services Overview

Oracle Support

Database Support

Systems Support

Consolidated IT Ops

Emergency On-call

Case Studies

Remote Systems Support

We have expert system administrators that support the following operating system environments for clients:

Solaris
HP-UX
AIX
Linux (Redhat, others)

Proprietary Remote Systems Support Processes

Our proprietary remote information system management processes allow us to provide world class service to clients, cost-effectively.

Our basic procedure for engaging a client with remote services
(prioritized as follows):

Respond to immediate show stoppers
Validate backup/recovery plan
Ensure recoverability
Validate system security
Enable 24x7x365 automated/proactive monitoring
Perform necessary routine maintenance
Performance analysis/tuning as required

We adhere to the following standards:

PMI Project management standards
Best practice information systems management
Industry security standards
Oracle partner standards and guidelines
Strict government & military standards
Client specific policies and procedures

Call (800) 538-0453 for more information!