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Remote Database Support
Our core expertise has always been remote and on-site data management. The majority of our technical staff is comprised
of Oracle database administrators. In addition to Oracle experts, our team includes SQL Server, Sybase, DB2, and MySQL administrators. We also have experienced application developers that are well versed at integrating applications
and databases in various operating system environments.
Proprietary Remote Database Support Processes
Our proprietary remote database management processes allow us to provide world class service to clients, cost-effectively.
Our basic procedure for engaging a client with remote services (prioritized as follows):
- Respond to immediate show stoppers
- Validate backup/recovery plan
- Ensure recoverability
- Validate database security
- Enable 24x7x365 automated/proactive monitoring
- Perform necessary routine maintenance
- Performance analysis/tuning as required
We adhere to the following standards:
- Common project management standards (PMI)
- Best practice database management
- Industry security standards
- Oracle partner standards and guidelines
- Strict government & military standards
- Client specific policies and procedures
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Call (800) 538-0453 for more information!
Remote Database Support Overview
The diagram below provides an overview of the remote database services we provide. On-site support is always available as
needed with our remote services.
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© 2008 Perpetual Technologies, Inc., all rights reserved.
Perpetual Technologies, Inc.
9155 Harrison Park Court
Indianapolis, IN 46216
(800) 538-0453
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